Customer Service

Shipping & Delivery

Your orders can be shipped to one shipping address per transaction. You can select a shipping method at the checkout.

Goods will not be shipped until invoiced amount for order is paid in full.

We do NOT deliver to PO boxes.

All deliveries require a signature upon receipt. If no-one is available sign for the package, it is the responsibility of the receiver to arrange final delivery with the courier/delivery service.

Returns and Exchange Policy

See all information regarding returns and exchange HERE.

Viewing Orders

Your orders can be shipped to one shipping address per transaction. You can select a shipping method at the checkout.

Goods will not be shipped until invoiced amount for order is paid in full.

We do NOT deliver to PO boxes.

All deliveries require a signature upon receipt. If no-one is available sign for the package, it is the responsibility of the receiver to arrange final delivery with the courier/delivery service.

Updating Account Information

To view or update your account information, including your email address or password, please visit the My Account section in the top right hand corner of this website.

Contact Us

enquiries@cimgroup.com.au